Intern, Payment Operations Analyst (Fintech)

TL;DR

Intern, Payment Operations Analyst (Fintech): Support the Payment Operations team in transitioning from Excel to Jira-based tracking and reporting with an accent on workflow automation and data visualization. Focus on configuring Jira workflows, developing Power BI dashboards, and validating card network financial data.

Location: Remote (Must be located in the US and authorized to work in the US without sponsorship now or in the future)

Salary: $25 per hour

Company

hirify.global provides insurance companies with a digital payments platform to simplify compliance and manage premiums and claims payments.

What you will do

• Configure Jira to support project intake, task tracking, and reporting specific to Payment Ops needs.
• Provide recommendations on Jira workflows, custom fields, dashboards, and automation.
• Develop user-friendly Power BI dashboards and reports to communicate progress to leadership.
• Document Jira setup and processes, providing training to team members as needed.
• Validate card network financial numbers to ensure internal systems are ready for ecosystem dynamics.

Requirements

• Current student or recent graduate pursuing a degree in Computer Science, Information Systems, Business, Data Analytics, or a related field.
• Strong Excel skills, including advanced functions, formulas, and SQL-based macros/queries.
• Experience using Data Query / Power Query for data extraction and transformation.
• Strong analytical and problem-solving skills with a data-driven approach.
• Must be located in the US and authorized to work without sponsorship.

Nice to have

• Experience with Jira ticket management, workflow configuration, and basic reporting.
• Familiarity with project management best practices.
• Exposure to or interest in AI tools or bots for automation and data analysis.

Culture & Benefits

• Opportunity to own a dedicated project solving real business challenges.
• Access to professional and personal development sessions.
• Medical, dental, and vision insurance.
• 401(k) plan.
• Commitment to work-life balance and a policy of promoting from within.