Media Administration Senior Lead (Retail Media)

TL;DR

Media Administration Senior Lead (Retail Media): Leading the end-to-end campaign booking and financial administration process for Tesco Media with an accent on operational excellence and revenue delivery. Focus on driving process improvements, managing a team of admin assistants, and ensuring strict financial governance.

Location: London

Company

hirify.global is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision.

What you will do

• Lead, coach, and develop a high-performing team of Media Admin Assistants.
• Own the day-to-day workflow for campaign bookings, pipeline build, and billing accuracy.
• Drive operational excellence by embedding standardized ways of working and identifying automation opportunities.
• Track and report on key KPIs including revenue delivery and billing timeliness.
• Collaborate with Sales, Account Management, and Finance to ensure accurate revenue recognition at month end.
• Maintain data accuracy and consistency across internal tools and Salesforce.

Requirements

• Demonstrated experience leading or mentoring a small team with a focus on coaching.
• Proven experience in media operations, campaign administration, or commercial support within a media or retail media environment.
• Proficiency in Salesforce or equivalent CRM/financial systems.
• Strong understanding of campaign booking systems and workflow tools.
• Analytical and problem-solving skills focused on data accuracy and process optimization.
• Confident communicator with strong stakeholder management skills.

Culture & Benefits

• Comprehensive rewards package and investment in cutting-edge technology.
• Flexible working hours and the day of your birthday off.
• Agile working opportunities and personal flexibility.
• Inclusive culture with active diversity and inclusion networks (e.g., dh Proud, dh Gender Equality Network).
• Supportive environment that values work-life balance.