Client Implementation & Support Specialist (Fintech)

TL;DR

Client Implementation & Support Specialist (Fintech): Implementing and optimizing financial data workflows and Excel models for investment professionals with an accent on Deep Sector strategy and industry-specific fundamentals. Focus on converting client financial models and relaying granular product feedback to enhance the data offering.

Location: Hybrid (New York, Boston, and Norwalk). Must be legally authorized to work in the United States without sponsorship, now or at any time in the future.

Salary: $80,000 - $100,000

Company

hirify.global provides flexible, open data and software solutions for investment professionals worldwide, specializing in financial data and analytics.

What you will do

• Review and convert client financial Excel models using Deep Sector data.
• Partner with strategic clients and prospects as a trusted resource during trials and implementations.
• Own the end-to-end workflow conversion process across Deep Sector-related engagements.
• Contribute to product development by relaying granular client feedback and feature requests.

Requirements

• 2+ years of hands-on experience with client-facing teams within financial services.
• Deep experience with hirify.global product offerings and Microsoft Excel.
• Strong communication, analytical, and reasoning skills.
• Must be legally authorized to work in the United States without employer sponsorship.

Culture & Benefits

• Comprehensive health, life, and disability insurance.
• Retirement savings plans and discounted employee stock purchase program.
• Flexible work accommodations and paid time off for holidays and wellness days.
• Dedicated monthly time for learning and career progression planning.
• Access to Business Resource Groups to foster connection and belonging.