Patient Coordinator (Healthcare)

TL;DR

Patient Coordinator (Healthcare): Coordinating personalized care and support for patients in value-based incontinence care with an accent on insurance verification and patient communication. Focus on streamlining the referral process, securing authorizations, and improving patient health outcomes.

Location: Statewide Florida

Salary: $20 – $21 per hour

Company

A leading provider of value-based care solutions specializing in incontinence management and patient-centered support.

What you will do

• Respond to referrals, verify patient demographics, and assess insurance eligibility.
• Obtain and track required physician documentation and secure necessary insurance authorizations.
• Engage with patients and caregivers to determine supply needs and communicate case status.
• Document all communications and process system updates to ensure timely delivery setup.
• Collaborate with internal teams and external partners to resolve issues and maintain quality standards.

Requirements

• Location: Must be based in Florida
• High school diploma or GED.
• Typing speed of at least 45 WPM and basic computer skills.
• Proficiency in common office software such as word processing and spreadsheets.
• Solid verbal and written communication skills for drafting reports and interpreting professional documents.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance starting on day 1.
• 401(k) plan with employer matching.
• Life and disability insurance for financial security.
• Health savings (HSA) and flexible spending accounts (FSA).
• Paid time off, a birthday program, and professional training opportunities.
• Collaborative environment encouraging employee contribution to processes and culture.