Accounts Receivable Specialist (Finance)

TL;DR

Accounts Receivable Specialist (Finance): Managing a portfolio of accounts to minimize bad debt risk and ensure timely collections with an accent on account follow-up and billing resolution. Focus on loss prevention, delinquency minimization, and maintaining high customer service standards during the collection process.

Location: Hybrid (Richmond, VA) - Must be based in the US

Company

A Fortune 500 holding company specializing in insurance, reinsurance, specialist advisory, and investment operations globally.

What you will do

• Manage a portfolio of accounts to minimize the risk of bad debt exposure to the company.
• Perform account follow-up for all assigned agents, brokers, and customers.
• Resolve billing problems, answer inquiries, and set up financial arrangements.
• Utilize collection techniques to keep accounts receivable current and monitor delinquent payments.
• Negotiate mutually acceptable resolutions to delinquencies with agents and customers.

Requirements

• US Work Authorization required; no visa sponsorship provided.
• High School diploma required; some college preferred.
• Minimum 1 year of accounts receivable experience preferred.
• Digital literacy, specifically in MS Word, Excel, and Outlook.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively within a team and meet deadlines.

Culture & Benefits

• Hybrid work model (3 days in the office, 2 days remote).
• Comprehensive benefits including medical, dental, vision, and PTO.
• 401(k) with employer match contributions.
• Employee Stock Purchase Plan, corporate holidays, and floating holidays.
• Commitment to diversity, inclusion, and ongoing career development.