Associate Director of Property Management (Downtown)

TL;DR

Associate Director of Property Management (Downtown): Provide leadership and guidance to property management teams for growing Austin portfolio with an accent on operational results, financial performance, and team development. Focus on conducting audits, budget reviews, vendor management, and ensuring adherence to guidelines and procedures.

Location: Onsite in Downtown (Austin), TX

Company

Fast-growing full-service commercial real estate services firm headquartered in Dallas, TX, operating coast-to-coast with billions in annual transactions across office, industrial, retail, healthcare, land, and data center properties.

What you will do

• Supervise, mentor, and develop property management teams, including training, motivation, and handling personnel issues.
• Provide guidance on day-to-day property issues, uphold performance standards, and conduct annual audits with action plans.
• Ensure adherence to contracts, accounting guidelines, and SOC I procedures; prepare for owner site visits.
• Manage vendor contracts, building inspections, tenant relations, client meetings, capital projects, and new property transitions.
• Review budgets, CAM reconciliations, expense reports, and PTO; lead onboarding, performance reviews, and hiring.
• Collaborate on team building, business development, training, and serve on city/region leadership team.

Requirements

• 10+ years commercial property management experience; leadership at GM or VP level with staff development track record.
• Bachelor’s Degree preferred; CPM, RPA designation (or in progress) preferred.
• Financial acumen for preparing/interpreting financial packages, budgets, and CAM reconciliations.
• Experience with real estate software (Yardi, MRI, Kardin, AvidXchange, IMPAK or similar); MS Office proficiency, Excel mastery a plus.
• Excellent communication, time management, problem resolution, multi-tasking, and best practices implementation.
• Alignment with core values: smart, honest, nice, passionate.

Culture & Benefits

• Collaborative high-caliber team environment focused on people, market knowledge, and career development.
• Competitive salaries, bonuses, medical/dental/vision insurance, HSA, FSA, 401(k) with matching, PTO, and holiday pay.
• Emphasis on core values: smart, honest, nice, passionate; opportunities for internal growth and impactful career.

Hiring process

• Complete application followed by Culture Index survey (10 minutes within 48 hours).
• Apply via company website.