Content Operations Specialist

TL;DR

Content Operations Specialist (Healthcare SaaS): Own systems, workflows, and quality control for content publishing with an accent on CMS operations, SEO implementation, and pre-publish QA. Focus on enforcing standards, tracking assignments from writers to launch, and coordinating with creative, SEO, and web teams for accurate, timely asset deployment.

Location: United States - Remote

Salary: $72,000 - $82,000 USD (Zone 1, National Average)

Company

hirify.global is the all-in-one EHR+ platform built exclusively for independent healthcare practices, connecting EHR software, billing, telehealth, and marketing to streamline operations and reduce admin time.

What you will do

• Upload, format, and publish content in CMS using templates, modules, CTAs, images, and structured components.
• Execute pre- and post-publish QA checklists for formatting, links, metadata, brand compliance, and LLM-extractable patterns.
• Implement SEO requirements like title tags, meta descriptions, headers, internal links, and image alt text.
• Build, QA, and schedule newsletters with reliable weekly cadence.
• Track freelance assignments, deliverables, and deadlines in Asana; maintain production schedules and editorial documentation.
• Flag workflow issues, propose improvements, and coordinate with creative and web teams.

Requirements

• 1-3 years in content operations, development, and execution in B2B or SaaS environment.
• Bachelor’s Degree in communications, creative writing, journalism, marketing, or related field.
• Strong project management and editorial coordination skills; manage multiple projects with attention to detail.
• Experience with workflow and CMS tools (Asana, WordPress, or similar).
• Familiarity with SEO best practices.
• Genuine interest in healthcare and challenges for independent practices.

Nice to have

• Understanding of healthcare industry, independent practices, and medical billing challenges.

Culture & Benefits

• Competitive base pay based on geo-zone, plus variable pay opportunities and robust benefits package.
• Work-from-home discounts (e.g., Dell), Gympass for fitness, Telus EAP for mental health resources.
• Values: Start with the Customer, Keep It Simple, Stay Entrepreneurial, Better Together, Celebrate Success.
• Diverse, collaborative team environment with focus on work-life balance and simplification.