Payments Officer (Fintech)

Payments Officer

Company

NAGA

Conditions

21 hours agoBucharest, Romania Hybrid Operations Jobs by NAGA

Skills

Identity Verification Account Opening Deposit Withdrawal Crm Compliance Communication Documentation Kyc Payment E-Verification Banking Excel Psp

About the Role

You will monitor client deposits and ensure timely, accurate processing. You will process client withdrawals, authorize transactions within assigned limits and escalate when necessary. You will liaise with banks and PSPs, review payment documentation for compliance, maintain CRM records, process account applications and updates, validate documents via e-verification, respond to client email inquiries, collaborate with internal departments, follow procedures, and perform other duties as assigned.

Requirements

• Proficient in Microsoft Excel and Microsoft Word
• Adapt quickly to new products and payment methods
• Highly motivated and proactive
• Exceptional attention to detail
• Skilled in multitasking and prioritizing tasks
• Outstanding verbal and written communication skills
• Fluent in written and verbal English

Responsibilities

• Monitor client deposits
• Process client withdrawals
• Authorize withdrawals within assigned limits and escalate when required
• Liaise with banks and PSPs regarding payment execution
• Build and maintain relationships with banking partners and PSPs
• Review payment documentation for compliance and accuracy
• Maintain accurate records in CRM
• Process applications for new client accounts including opening maintenance and closure
• Amend and update client account information ensuring document validity
• Validate client documentation via third-party e-verification
• Maintain electronic records of client documentation
• Respond to client inquiries by email promptly and professionally
• Collaborate with internal departments to ensure efficient payment operations
• Follow departmental procedures and comply with internal policies and external partner instructions
• Perform other duties as assigned

Benefits

• Performance bonuses
• Hybrid work (one remote day per week)

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