Global Cash Application Executive

TL;DR

Global Cash Application Executive: Assist in processing customer receipts/remittances and resolving allocation queries in line with SLAs for European and global businesses. Focus on accurate uploads from SAP, monitoring pending receipts, handling ticketing queues, reconciliations, and minimizing outstanding balances.

Location: Targu Mures, Romania (Hybrid)

Company

Global travel company operating a Shared Services Centre handling cash applications for accommodations and bookings.

What you will do

• Upload customer receipts from SAP into accounts accurately and timely
• Follow up on missing remittance details and manage pending receipts
• Handle ticketing queues in Zendesk/Freshdesk, resolve queries, and escalate complex issues
• Perform reconciliations, allocate payments/refunds, and monitor key accounts
• Process imports, manual postings, intercompany allocations, and prepare reports
• Build relationships with AR, customers, and sales teams while supporting KPIs and projects

Requirements

• Excellent written and spoken English
• Advanced or intermediate Excel skills
• Team working skills with a “can do” approach
• Ability to prioritize workload, high accuracy in data input
• Strong communication and relationship building skills
• Basic knowledge of credit control principles
• Multi-currency experience and financial administrative background
• Experience with booking/accounting platforms