Apprentice Client & Sales Executive (Healthcare)

TL;DR

Apprentice Client & Sales Executive (Healthcare): Supporting the Strategic Client Management team in delivering service to healthcare customers and identifying growth opportunities with an accent on customer relationship management and commercial development. Focus on managing customer interactions, assisting with tenders and bids, and learning NHS procurement frameworks.

Location: Hybrid: 3 days a week in London (Farringdon) office, 2 days from home

Company

Healthcare technology provider transforming pathology, radiology, and oncology services across Australia and the UK.

What you will do

• Support the Strategic Client Management team in maintaining strong relationships with NHS and other healthcare organisations.
• Assist in day-to-day customer communications to ensure clients receive maximum value from the technology.
• Identify opportunities for upselling, cross-selling, and additional service modules to improve customer outcomes.
• Maintain accurate records of customer interactions within the CRM system and support account planning.
• Assist in preparing proposals, tenders, and supporting materials for new opportunities and contract renewals.
• Attend industry conferences and exhibitions to develop an understanding of NHS challenges and digital health.

Requirements

• Education: A Level standard, Level 3 Diploma, or equivalent Level 3 qualification.
• Highly positive attitude, resilience, and a strong work ethic.
• Excellent interpersonal and communication skills.
• Strong organisational skills and attention to detail.
• Genuine interest in healthcare and how digital systems improve patient care.
• Ability to take initiative and manage tasks independently.

Culture & Benefits

• Degree apprenticeship program with one day per week dedicated to academic study.
• Annual remuneration review and performance bonus programme.
• 25 days annual leave plus bank holidays, birthday off, and a holiday purchase scheme.
• Private healthcare with BUPA and mental health support via Employee Assistance Programme.
• £250 annual home-working allowance.
• Enhanced Maternity, Paternity & Adoption Leave, and paid volunteering days.