Sales Operations Specialist for Partnerships (SaaS)

TL;DR

Sales Operations Specialist for Partnerships (SaaS): Managing and guiding clients from onboarding to renewal for a global verification platform with an accent on account management, technical guidance, and sales pipeline optimization. Focus on optimizing the onboarding journey, identifying potential prospects, and managing outbound outreach across the APAC region.

Location: Remote (Global)

Company

hirify.global is a leading full-cycle verification platform that enables scalable compliance through identity and business verification for over 4,000 global clients.

What you will do

• Manage client accounts throughout the entire lifecycle, from initial onboarding to renewal.
• Provide technical, business, and product guidance to clients in collaboration with cross-functional teams.
• Handle the preparation of quotes, agreements, and NDAs to ensure a smooth onboarding journey.
• Research and identify potential prospects based on strategic development goals.
• Execute targeted outbound outreach via email, phone, and LinkedIn to secure meetings with key prospects.
• Introduce new features to clients and manage the communication surrounding new releases.

Requirements

• Great command of English and Chinese.
• Demonstrated experience in Account Management, Sales Operations, or a similar sales role.
• Proficiency in CRM pipeline management.
• Excellent communication and negotiation skills with strong attention to detail.
• Ability to work in a fast-paced, developing environment.
• Experience in B2B SaaS, financial services, compliance, or i-gaming is a significant plus.

Culture & Benefits

• Remote-first, trust-based culture with no mandatory office days or attendance trackers.
• True flexibility with adjustable working hours as long as productivity is maintained.
• Extra time off including birthday holidays, 10 personal days, and 7 sick days without paperwork.
• Clear goals, open feedback, and support for personal development through covered learning opportunities.
• Fully covered team offsites to facilitate in-person collaboration and recharging.
• Provision of necessary tools and hardware to ensure a proper remote setup.

Hiring process

• TA screening
• Hiring Manager Interview
• Assignment
• Final Interview