Clinical Support Lead (Medtech)

TL;DR

Clinical Support Lead (Medtech): Managing clinical teams and patient engagement programs to optimize medication utilization with an accent on Medicare Part C and D quality measures. Focus on leading clinical care support teams, coordinating with pharmacists, and driving patient-centric medication outcomes.

Location: Remote (USA). Must live in and be eligible to work in the United States. Required to attend on-site meetings multiple times per year.

Salary: $55,000 - $60,000

Company

A rapidly growing healthcare technology company utilizing AI, machine learning, and data science to redefine medication management through a SaaS platform.

What you will do

• Oversee goals, progress, and resource allocation for full-service clinical projects.
• Develop intervention strategies to optimize medication utilization and achieve quality measures.
• Manage team productivity and timelines to ensure deliverables are met.
• Lead the hiring, training, and performance management for the Clinical Care Support team.
• Represent the clinical team at customer meetings and lead internal staff discussions.
• Coordinate with Lead Clinical Pharmacists and Customer Success teams to align expectations.

Requirements

• Must live in and be eligible to work in the United States.
• At least 12 months of experience managing clinical, patient, or customer support teams.
• Proven leadership and coaching experience, preferably in a remote setting.
• Strong analytical and project management skills.
• Ability to pass a background check.
• Proficiency with Microsoft Word, Excel, and Google Workspace.

Culture & Benefits

• Collaborate with experienced clinicians, software architects, and digital health entrepreneurs.
• Mission-driven environment focused on reducing healthcare waste and saving lives.
• Opportunity to join a high-growth startup ranked on the Inc. 5000 list.
• Dynamic role with significant prospects for professional learning and growth.