Senior Platform Support Engineer

TL;DR

Senior Platform Support Engineer (Quantitative Trading): Deliver front-line support for proprietary quantitative-trading platform with an accent on real-time incident resolution, connectivity and hardware monitoring, and deployment coordination. Focus on automating workflows, managing change control processes, and ensuring 24/7 platform reliability through global collaboration.

Onsite in Singapore, Central

Company

hirify.global is a multi-manager platform that invests across quantitative, fundamental equity, tactical trading, and discretionary macro & fixed income strategies with proprietary technology and infrastructure.

What you will do

• Serve as first point of contact for production issues, support requests, and alerts.
• Investigate and resolve incidents or outages in real time, escalating when necessary.
• Collaborate with Infrastructure and Networking teams to monitor connectivity and hardware.
• Work with Portfolio Managers on projects and ad-hoc requests.
• Manage regional Change Control and lead Incident Management.
• Partner with development teams for smooth code deployments to production.
• Automate processes and build internal tooling for efficiency and resilience.

Requirements

• At least five years in financial services supporting trading and post-trade systems.
• Experience managing large-scale deployments and environments.
• Supporting applications in Linux environment.
• Strong scripting: Python, Bash, Shell, Perl.
• Experience developing tools and automating processes.
• Supporting FIX protocol.
• Understanding of monitoring and performance management.
• Excellent communication skills and strong ownership.
• Degree in Computer Science, Engineering, or related field.

Nice to have

• FIX certification/onboarding experience.
• NFS and GPFS file systems.
• Knowledge of storage devices.
• ITRS Geneos for application monitoring.
• Control-M job scheduling.
• q and kdb+ knowledge.
• AWS experience.
• Docker experience.

Culture & Benefits

• Teamwork-oriented, collaborative environment encouraging ideas at all levels.
• Investment in learning, educational offerings, and impact opportunities.
• Internal networks, external partnerships, and service initiatives for inclusion.
• Follow-the-sun 24/7 coverage with global colleagues in UK and US.