Site Reliability Engineer I (Fintech)

TL;DR

Site Reliability Engineer I (Fintech/Healthtech): Supporting and optimizing critical web applications across multiple environments with an accent on root cause analysis and high-availability system maintenance. Focus on resolving complex technical puzzles, managing cloud deployments in AWS/Azure, and ensuring SLA compliance.

Location: Hybrid (Must be based in or near Boston, Milwaukee, or Maitland; 25% office presence required)

Salary: $53,000 - $90,400

Company

hirify.global is a fintech and healthtech company driving innovation in payment and benefits solutions.

What you will do

• Support critical web applications across Development, Beta, and Production environments.
• Participate in rotating on-call duties to ensure 24/7 system availability.
• Identify root causes of complex technical issues and deliver fast, effective resolutions.
• Collaborate with cross-functional teams and stakeholders to triage escalations.
• Support deployments in both on-premises and cloud environments (AWS/Azure).
• Manage customer escalations and maintain high service standards to ensure SLA compliance.

Requirements

• 1-3 years of experience in SRE, Technical Support, or Software Engineering.
• Strong understanding of object-oriented programming and SDLC.
• Hands-on experience in scripting with C#, Java, or Python.
• Proficiency in basic SQL/Postgres and cloud computing best practices.
• Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience.
• Must be based in the US and able to work in a hybrid model (25% in-office).

Culture & Benefits

• Flexible work environment.
• Competitive salaries, paid vacation, and holidays.
• Robust professional development programs.
• Comprehensive health, wellness, and financial packages.
• People-first culture focused on collaboration and shared success.