Administration Officer II (Documents & Client Relations)

TL;DR

Administration Officer II (Administration): Managing technical reports and client relations for national operations with an accent on document formatting and invoicing. Focus on ensuring professional standards for leak detection reports and coordinating seamless service delivery via job management systems.

Location: Remote (Working hours: Monday-Friday, 8:00 AM – 4:00 PM Victoria, AU Time)

Company

hirify.global is a professional services firm providing administrative and operational support for global clients.

What you will do

• Format and edit technical leak detection reports to ensure corporate professional standards.
• Manage administrative workflows using the Loop job management system.
• Generate and process invoices for completed works.
• Coordinate the dispatch of finalized reports and invoices to clients via established channels.
• Support the Client Services Manager in maintaining national service delivery.

Requirements

• Proven experience in administrative or operational support roles.
• Exceptional attention to detail for editing and identifying discrepancies in technical reports.
• Strong customer service and interpersonal communication skills.
• Excellent time management and ability to adapt to changing priorities.
• Availability to work according to Victoria, AU Time (8:00 AM – 4:00 PM).

Nice to have

• Experience in service-based or field-technician-led industries.
• Proficiency with digital documentation and job management software.
• Ability to work independently while supporting national operations.

Culture & Benefits

• Permanent work-from-home arrangement.
• Immediate hiring.
• Health insurance coverage for eligible locations.