Community Manager (Food)

TL;DR

Community Manager (Food): Managing and growing a digital community for parents in Malaysia with an accent on Facebook Group moderation and member engagement. Focus on analyzing community insights to drive content strategy and maintaining a safe, supportive environment.

Location: Remote (Must be based in Malaysia)

Company

hirify.global is building a supportive and thriving online community for parents within the food space in Malaysia.

What you will do

• Own the day-to-day moderation and overall health of the primary Facebook Group.
• Review and approve membership requests while analyzing entry data to better understand the audience.
• Engage with member posts and comments daily to spark conversations and provide support.
• Monitor member-generated content to ensure strict adherence to community guidelines.
• Analyze discussions to identify key themes and user pain points for regular performance reporting.
• Collaborate with the social media team to create content inspired by community trends and conversations.

Requirements

• 2-3+ years of experience in community management or social media.
• Proven track record of managing and growing active Facebook Groups.
• Must be based in Malaysia.
• Genuine interest in and understanding of the Food space.
• Excellent written communication skills in both English and local language.
• Strong empathy and interpersonal skills to build trust with a diverse community of parents.

Culture & Benefits

• Opportunity to make a real impact on the lives of thousands of people in the Malaysian community.
• Directly shape the culture, growth, and success of the company's most important digital asset.
• Professional development in the high-demand specialty of community management.
• Collaborative team environment that values creativity, empathy, and teamwork.