Client Services Partner (Makati)

TL;DR

Client Services Partner (Makati): Overseeing client account development and growth through strong senior stakeholder relationships with an accent on delivering outstanding service levels and maximizing account opportunities. Focus on formulating client services strategies, owning reporting processes, and implementing best practice processes across APAC projects.

Location: Makati (Remote)

Company

Marketing agency specializing in brand publishing, SEO insights, content production, and paid media campaigns for APAC clients.

What you will do

• Formulate, own, and deliver client services strategies in collaboration with MD APAC, Global CEO, and management.
• Oversee development and growth of client accounts, maintaining senior-level relationships.
• Act as main point of contact for senior client conversations, leading status meetings as needed.
• Own client reporting processes and manage expectations with production and business development teams.
• Create account development plans and drive project improvements.
• Participate in APAC Management Partnership meetings and assist with office operations.

Requirements

• Experience in client services, account management, and senior stakeholder relationships.
• Strong understanding of clients' business needs, challenges, and competitors.
• Ability to develop and implement client services best practices and processes.
• Proven track record in growing client accounts and delivering high-quality projects.
• Location in or ability to work from Makati (Remote).

Culture & Benefits

• Proactive, knowledge-driven environment focused on client success and long-term relationships.
• Encouragement to contribute beyond core responsibilities.
• Full-time employee position with opportunities for personal and professional development.
• Support for team growth and smooth APAC office operations.