Senior Technical Consultant – Foundation Lead (Teams Phone/Rooms – Tenant-to-Tenant Migration Impacts)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Technical Consultant – Foundation Lead (Teams Phone/Rooms – Tenant-to-Tenant Migration Impacts): Define safe migration patterns, readiness standards and validation approach for Teams Phone and meeting rooms/device accounts impacted by tenant-to-tenant consolidation with an accent on policy baselines, cutover choreography and remediation runbooks. Focus on embedding voice/rooms readiness into wave planning, coordinating dependencies with stakeholders and ensuring quick recovery for business-critical voice scenarios.
Location: Partially remote, London (Liverpool St). Primary UK business hours, with expected out-of-hours support during cutovers and cross-region coordination (early/late calls; occasional weekends).
Company
runs and reimagines mission-critical technology systems that drive advantage for the world’s leading businesses.
What you will do
- Define Teams Phone/Rooms migration readiness standards and safe cutover patterns.
- Establish policy baselines and validation checks before and after user moves.
- Create runbooks for common voice/rooms remediation scenarios during tenant transitions.
- Coordinate dependencies with Identity, endpoints, networking and licensing stakeholders.
- Support pilot execution, triage during cutovers and translate issues into hardened standards.
- Maintain known-issues catalogue and remediation playbooks for delivery teams.
Requirements
- Evidence of tenant-to-tenant migration work affecting Teams voice/rooms (specialism mandatory).
- Strong Teams administration knowledge with practical voice domain troubleshooting experience.
- Experience creating runbooks, readiness criteria and validation routines for scaled cutovers.
- Strong stakeholder and dependency management across technical domains.
- Willingness to support extended hours during cutover windows and global coordination calls.
- Documentation discipline: clear, repeatable guidance and evidence templates.
Nice to have
- Experience with enterprise voice integrations and meeting room estate management.
- Microsoft certification relevant to collaboration/communications (or equivalent).
- Experience supporting high-stakes productivity services during major transformations.
- Familiarity with broader M365 tenant consolidation sequencing impacts.
Culture & Benefits
- Dynamic, hybrid-friendly culture prioritizing well-being.
- Be Well programs supporting financial, mental, physical and social health.
- Access to cutting-edge learning: certifications with Microsoft, Google, Amazon; coaching and hands-on experiences.
- Tools for career pathing, personalized development goals and continuous feedback.
- Culture of empathy, restless learning and shared success.
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