Clinical System Administrator

TL;DR

Clinical System Administrator (Clinical Trials): Provide business administration support for sponsor’s clinical systems including eTMF/CTMS, IRT, and EDC with an accent on user access management, data entry, study creation, and system modifications. Focus on resolving help desk tickets, troubleshooting issues, initiating integrations, and performing archival tasks.

Location: Remote from Argentina, Brazil, Chile, Colombia, Mexico, or Peru

Company

hirify.global is expanding across Latin America and provides clinical research services with systems like Veeva Clinical Vault and Medidata CTMS.

What you will do

• Manage user access for internal, sponsor, and 3rd party requests across clinical systems.
• Handle data entry and updates for sites and institutions in the Global Directory.
• Create studies, countries, and sites within clinical systems.
• Resolve help desk tickets by troubleshooting problems or identifying system issues.
• Perform system modifications, updates to picklists, and field requirements.
• Support integrations between clinical systems and EDC, plus archival processes.
• Review processes and procedures, and assist with ad-hoc tasks.

Requirements

• Located in Argentina, Brazil, Chile, Colombia, Mexico, or Peru
• Degree or equivalent in business, scientific, or healthcare discipline.
• 2+ years clinical trial experience and 2+ years with clinical systems (CTMS, EDC, eTMF, RTMS).
• Professional working proficiency in English
• Understanding of requirements gathering, documentation, configuration, and integrations for clinical trial systems.

Nice to have

• Strong communication skills for end-users, vendors, and management.
• Ability to communicate business needs to IT partners.

Culture & Benefits

• Equal Opportunity Employer committed to diversity and inclusion.
• Support for disabilities in application process.