Senior Technical Systems Specialist

TL;DR

Senior Technical Systems Specialist (Defined Benefits): Delivering enhancements and improvements to the ALPS Administration System and other core technical systems with an accent on business analysis, requirements validation, and testing practices. Focus on collaborating across teams, supporting Agile and LEAN methodologies, and ensuring smooth implementation of system changes for pension administration.

Location: Hybrid in Glasgow

Company

Leading UK financial services group and major global investor in retirement and protection solutions, managing around £86.1 billion in UK retirement annuities for 700,000 institutional customers.

What you will do

• Deliver enhancements and improvements to the ALPS Administration System and core technical systems
• Collaborate with product owners, business specialists, and technical teams to develop production-ready solutions
• Gather and validate requirements, produce business analysis and technical specifications
• Support Agile and LEAN ways of working to drive continuous improvement in processes and systems
• Ensure requirement traceability and contribute to testing approaches including UAT, BAT, and PAT
• Provide expertise to loading and administration teams on migration and new scheme activities
• Engage stakeholders and third parties for smooth system and process changes implementation

Requirements

• Experience delivering technology or process change in complex operational environments
• Strong knowledge of ALPS or other Defined Benefits administration systems, business analysis, and testing practices
• Understanding of Agile and LEAN methodologies
• Knowledge of Defined Benefits pensions and financial services sector
• Strong communication and relationship-building skills focused on customer outcomes
• Ability to prioritise workload, adapt to changes, and take initiative in resolving challenges

Culture & Benefits

• Performance-related bonus and share schemes
• Generous pension contribution, life assurance, and healthcare plan
• At least 25 days holiday plus public holidays (26 after 2 years), option to buy/sell holiday
• Competitive family leave and electric car scheme via salary sacrifice
• Discounts on products and high street stores
• Flexible working options including part-time and job shares where possible; net-zero carbon workplaces by 2030