Integration Support Specialist (Adobe Experience Cloud)

TL;DR

Integration Support Specialist (Adobe Experience Cloud): Supporting clients and partners with platform integrations using APIs and Adobe Experience Cloud technologies with an accent on troubleshooting technical challenges and ensuring best-practice implementations. Focus on aligning front-end applications with RESTful APIs and managing complex multi-system workflows.

Location: Newcastle upon Tyne

Company

hirify.global is a provider of gaming platform solutions for the digital entertainment industry.

What you will do

• Support external teams integrating with Platform APIs, AEM components, and Adobe Target/Campaign/Journey Optimizer.
• Provide guidance on front-end integration with RESTful APIs, AEM Sites, and Content/Experience Fragments.
• Troubleshoot Adobe platform integrations, including AEM dispatchers, API connections, and event triggers.
• Collaborate with internal API developers to shape designs for Adobe Experience Cloud use cases.
• Configure API Management tools, such as Microsoft Azure API Manager.
• Lead client workshops and technical sessions to guide integration design and Adobe tool usage.

Requirements

• Proficiency in front-end development (JavaScript/TypeScript, React/Vue, CSS, HTML).
• Solid experience working with RESTful APIs for user-facing applications.
• Ability to diagnose and troubleshoot integration issues across web, mobile, and API layers.
• Excellent communication skills for explaining technical concepts to various stakeholders.
• Experience with Agile delivery and tools such as Jira.

Nice to have

• Experience with Adobe Experience Manager (components, templates, fragments).
• Experience with Adobe Target, Adobe Campaign, or Journey Optimizer.
• Understanding of digital customer journeys in gaming, betting, or digital entertainment.
• Familiarity with Git workflows or React Native debugging.

Culture & Benefits

• Competitive salary and fully matched private pension scheme (up to 8%).
• Bupa private healthcare from day one, including dental and optical cover.
• 25 days annual leave, plus bank holidays and a generous Christmas break.
• Innovation-driven environment with an annual hackathon and learning space.
• Office perks including free snacks, drinks, and regular food vans in Newcastle.
• Equipment provided (work-owned mobile phone or tablet).