Account Manager (Beauty/Wellness)

TL;DR

Account Manager (Beauty/Wellness): Driving monetization and platform adoption for salon partners within the Southern Europe region with an accent on client relationship management and hirify.globalPay onboarding. Focus on optimizing merchant profiles, providing tailored consultations, and collaborating with product teams to improve user experience.

Location: On-site in Madrid, Spain

Salary: €30,000–€34,000 gross (OTE)

Company

hirify.global is an AI-powered operating system for the global beauty, wellness, and self-care industry, providing business software and financial technology solutions for salons and spas.

What you will do

• Meet monetization KPIs and educate clients on the value of the hirify.global platform.
• Introduce, educate, and onboard clients to become active users of hirify.globalPay.
• Help salons optimize their profiles and leverage tools to maximize revenue.
• Manage a portfolio of partners and provide tailored business consultations.
• Foster positive relationships through video call meetings and clear communication of benefits.
• Collaborate with Sales, Onboarding, and Product teams to ensure an exceptional client journey.

Requirements

• 3+ years of previous experience as an Account Manager.
• Fluency in Chinese is essential.
• Fluency in Spanish, Italian, or Portuguese is required.
• Must be based in Madrid for on-site work.
• Experience using and analyzing data and reports effectively to improve performance.
• Previous experience in an outbound call environment or sales position preferred.

Nice to have

• Advanced English proficiency.
• Interest in working in the beauty sector.

Culture & Benefits

• Opportunity to work in a dynamic, hyper-growth startup environment.
• Culture that values passion, potential, and individual growth.
• Inclusive workforce focusing on empowerment and fairness for all backgrounds.
• Strong internal investment in people and providing tools for professional success.

Hiring process

• Screening Call: 30-minute video call with the Talent team.
• Skills & Experience: 45-minute video or in-person interview with the Team Lead.
• Presentation: 75-minute in-person interview with the General Manager (Europe) and Team Lead.