MarTech Operations Engineer (AI)

TL;DR

MarTech Operations Engineer (AI): Building and optimizing AI-powered automations and backend workflows for marketing functions with an accent on system scalability, data interrogation, and technical debt reduction. Focus on designing LLM-driven internal tooling, debugging complex operational edge cases, and integrating MarTech stacks.

Company

hirify.global, incorporating brands like Mindbody and ClassPass, is building a definitive platform for intentional living by connecting people with inspiring fitness and wellness experiences.

What you will do

• Design and build AI-powered automations and internal tooling using Claude and Claude Code to reduce manual effort and surface data insights.
• Own the end-to-end lifecycle of automations, including monitoring system behavior, debugging, and handling edge cases.
• Analyze and untangle MarTech tech debt by mapping current-state systems and rebuilding workflows for scalability.
• Partner across marketing and technical teams to ensure backend systems remain reliable and adaptable.
• Utilize SQL to validate system performance, spot patterns, and support data-driven decision-making.
• Build robust, documented, and flexible infrastructure that supports rapid iteration without rework.

Requirements

• 2+ years of experience in Revenue Operations, Business Operations, or a technically oriented operations role.
• Fluency in SQL with the ability to independently navigate and interrogate large, complex datasets.
• Hands-on experience building AI-powered automations using APIs, LLMs, and low-code/no-code tools.
• Strong systems thinking and the ability to diagnose and resolve novel technical problems without a playbook.
• Proven experience owning complex cross-functional work, including scope definition and stakeholder communication.
• End-to-end ownership mindset focused on post-launch monitoring and continuous improvement.

Nice to have

• Hands-on experience with CRM platforms such as HubSpot or Braze.
• Experience with automation tools such as n8n.

Culture & Benefits

• Equal Opportunity Employer that highly values diversity of backgrounds, experiences, and perspectives.
• Outcome-oriented hiring approach that prioritizes the right person over a perfect set of checkboxes.
• Opportunity to work on a platform reshaping technology's role to foster meaningful real-world connections.