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Описание вакансии
Текст:
TL;DR
Senior Technical Writer (Cybersecurity): Owning end-to-end documentation for multiple AI and data security product domains with an accent on API docs, user guides, release notes, and in-product content. Focus on integrating AI tools and automation, translating complex systems into clear technical content, and using analytics to improve documentation effectiveness across rapid release cycles.
Location: Tel Aviv, Israel
Company
Cyera is building a unified security control plane for data, access, behavior, and AI models.
What you will do
- Own end-to-end documentation across multiple product domains and coordinate parallel workstreams with 5–10 Product Managers.
- Create and maintain user guides, API documentation, release notes, onboarding flows, and in-product microcopy.
- Translate complex technical concepts into clear, actionable, user-focused content in collaboration with Product, Engineering, and Customer Success.
- Use AI tools and automation to improve writing, editing, research, and documentation workflows.
- Apply analytics and user behavior insights to improve content effectiveness and user experience.
- Shape documentation strategy, structured authoring standards, review processes, and quality practices.
Requirements
- 6+ years of experience as a Technical Writer in a B2B SaaS or enterprise software environment.
- Strong technical proficiency and the ability to document complex systems.
- Hands-on experience using AI tools in documentation workflows and improving documentation efficiency through automation.
- Experience using analytics and user behavior insights, such as Pendo or similar tools, to improve documentation.
- Strong command of structured authoring with Markdown, HTML, XML, or similar tools, plus experience with modern documentation tooling.
- Native or near-native English proficiency and required Hebrew proficiency.
Nice to have
- Familiarity with knowledge base platforms such as Zendesk Guide.
- CSS/HTML experience.
- Experience in cybersecurity or with data-driven products.
- Experience with translation management.
Culture & Benefits
- Collaborative, inclusive, and supportive working culture.
- Fast-paced environment with rapid six-week release cycles and evolving requirements.
- Opportunities for personal and professional growth.
- Focus on innovation, agility, and teamwork.
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