Senior Technical Writer
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Technical Writer: Own end-to-end documentation for multiple product domains in an AI-driven data security platform with an accent on leveraging AI tools, automation, and analytics to improve workflows and content effectiveness. Focus on creating high-quality user guides, API docs, release notes, and in-product content across rapid 6-week release cycles while collaborating with Product, Engineering, and Customer Success.
Location: Tel Aviv
Company
Building the security operating model for the age of AI with a unified control plane securing data, access, and behaviors across humans, systems, and AI for Fortune 1000 companies.
What you will do
- Own end-to-end documentation for multiple product areas, working with 5–10 PMs across rapid release cycles
- Create and maintain high-quality content including user guides, API docs, release notes, onboarding flows, and in-product microcopy
- Leverage AI tools like Claude and internal automation to streamline writing, editing, research, and operations
- Collaborate with Product, Engineering, and Customer Success to translate complex concepts into clear, actionable content
- Use analytics and user insights to optimize content effectiveness and participate in feature design and demos
- Drive documentation strategy, best practices, structured authoring, review processes, and workflow automation
Requirements
- Native or near-native English proficiency; Hebrew proficiency required
- 6+ years as Technical Writer in B2B SaaS or enterprise software
- Strong technical proficiency to document complex systems
- Hands-on experience with AI tools in documentation workflows for content generation, editing, and automation
- Experience with analytics and user behavior insights (e.g., Pendo) to improve content
- Strong command of structured authoring (Markdown, HTML, XML) and modern tooling
- Proven ability to manage multiple stakeholders and parallel workstreams in fast-paced environments
Nice to have
- Familiarity with knowledge base platforms like Zendesk Guide
- CSS/HTML skills
- Experience in Cybersecurity or data-driven products
- Experience with translation management
Culture & Benefits
- Inclusive, supportive culture focused on collaboration, innovation, and agility
- Teamwork-oriented environment nurturing personal and professional growth
- Fast-paced, high-growth setting with diverse backgrounds and perspectives welcomed
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