Web Content Designer

TL;DR

Web Content Designer (GDS): Audit, review, write, and publish content across intranet (SharePoint) and website (Drupal) with an accent on GDS standards, WCAG accessibility, and user-centred journeys. Focus on redesigning digital forms, simplifying complex policies, and delivering under tight pre-election deadlines.

Location: Remote (Merton, UK)

Salary: £450 per day (Umbrella)

Company

Local authority delivering digital services during critical pre-election period.

What you will do

• Audit, review, write, and publish content across intranet and website
• Redesign and optimise digital forms (e-forms) to GDS principles
• Translate service requirements into clear, user-centred content and journeys
• Apply plain English and WCAG accessibility standards
• Use user research, analytics, and stakeholder input for content decisions
• Collaborate across organisation to improve digital services under tight deadlines

Requirements

• Strong background in content design for digital services (public sector desirable)
• Proven experience with large-scale content audits and redesigns
• Experience designing digital forms aligned to GDS standards
• Strong understanding of user-centred design principles
• Experience with CMS platforms like SharePoint and Drupal
• Knowledge of WCAG accessibility standards
• Ability to translate complex info into clear content
• Strong stakeholder engagement skills and ability to work at pace

Culture & Benefits

• Fast-paced, short-term 6-week contract with immediate start
• Focus on high-impact digital improvements for public services
• Opportunity to work on multiple concurrent projects