Senior Partner Solutions Engineer (AI)

TL;DR

Senior Partner Solutions Engineer (AI): Designing and implementing AI-first Customer Experience Automation (CXA) solutions for global brands with an accent on technical partner enablement. Focus on integrating AI agents and CCaaS capabilities to redefine customer interactions and enhance system empathy.

Location: Raleigh, USA (Onsite)

Company

hirify.global is a global leader in AI-first Customer Experience Automation (CXA) and CCaaS, focusing on building empathetic and transparent AI solutions for world-renowned brands.

What you will do

• Drive the implementation of AI-first CXA solutions for global partners and brands.
• Leverage CCaaS technology to redefine how brands interact with their customers.
• Contribute to the deployment of AI agents that prioritize empathy and trust.
• Collaborate within a team of innovators to shape the future of customer experience automation.

Requirements

• Must be located in Raleigh to work in a primarily office-based environment.
• Ability to perform extended periods of computer-based work, including sitting and standing.

Culture & Benefits

• Inclusive culture that values diverse perspectives and genuine acceptance.
• Environment combining the stability of a global leader with the agility of a disruptor.
• Empowerment with autonomy to drive meaningful impact within the organization.
• Commitment to giving back to local communities and the environment.