Solution Deployment Engineer (Safety Technology)

TL;DR

Solution Deployment Engineer (Safety Technology): Executing technical solution design and deployment for public-private safety networks with an accent on customer engagements and complex technical problem solving. Focus on designing scalable implementations, troubleshooting real-time challenges, and bridging the gap between sales and product teams.

Location: Remote (Must be based in the USA)

Salary: $70,000 – $94,000

Company

hirify.global is a leading safety technology platform that connects cities, law enforcement, and businesses through a nationwide public-private safety network for crime prevention.

What you will do

• Execute technical solution design and deployment for key customer engagements across the U.S.
• Serve as a trusted technical advisor, ensuring deployments align with customer needs and product capabilities.
• Troubleshoot and resolve complex technical challenges in real time.
• Contribute to team knowledge by documenting best practices and sharing lessons learned.
• Partner cross-functionally with Sales, Product, and Customer Success to support customer goals.
• Represent the company at customer meetings, field visits, and industry events.

Requirements

• 2+ years of experience in technology presales, solution engineering, or deployment engineering.
• Proven track record of hands-on technical delivery in customer-facing roles.
• Strong troubleshooting skills with the ability to stay calm under pressure.
• Excellent communication and presentation skills for both technical and non-technical audiences.
• Must be based in the USA.
• Ability to obtain and maintain Criminal Justice Information Services (CJIS) certification (requires fingerprint-based background check).

Culture & Benefits

• Flexible PTO and 11 company holidays.
• Fully-paid health benefits plan including Medical, Dental, Vision, and HSA match.
• 12 weeks of 100% paid parental leave with additional recovery time for birthing parents.
• Family support including Maven (fertility, adoption, surrogacy) and Cariloop (caregiver support).
• Financial and workspace perks: $150 monthly WFH stipend, $300 annual productivity stipend, and a $750 one-time home office stipend.
• Pet insurance provided through Pumpkin.