Patient Registration Coordinator

TL;DR

Patient Registration Coordinator (Healthcare): Efficient processing and direction of patients entering the opioid addiction treatment clinic with an accent on verifying identification, insurance eligibility, and managing patient fees. Focus on greeting patients, handling administrative tasks, ensuring clinic security, and collaborating with the treatment team.

On-site: North Charleston, SC 29405, USA

Company

Largest network of Joint Commission-accredited treatment centers and leading provider of opioid addiction treatment services with over 116 locations in 24 states.

What you will do

• Greet patients, verify identification and program participation, and maintain organized waiting area.
• Verify insurance eligibility, collect fees including copays and deductibles, and resolve financial concerns.
• Perform accounting tasks, generate reports, handle third-party reimbursements, and manage patient accounts.
• Cover reception, answer phones, schedule appointments and intakes, and manage admissions/discharges.
• Assist with office supplies, errands, document creation, and chart monitoring.
• Participate in team meetings, trainings, outreach activities, and ensure compliance with regulations.

Requirements

• High school diploma or equivalent.
• One year experience as general office clerk with basic math, accounting, and cash handling.
• Valid driver’s license.
• Excellent verbal/written communication and customer service skills.
• Accurate data entry, basic computer/word processing, and office equipment knowledge.
• Ability to work independently under pressure, multitask, and enforce fee policies.

Nice to have

• Healthcare, front desk, admissions, billing, or collections experience.

Culture & Benefits

• Generous paid time off for vacation, holidays; flexible early in/early out schedules, no nights/Sundays.
• Comprehensive health, dental, vision, life insurance; 401K match, tuition reimbursement.
• Competitive pay, quarterly bonuses, certification incentives, employee perks and discounts.
• Role-based training, advancement opportunities, Employee Assistance Program.
• Teamwork-focused environment emphasizing compassion, professional growth, and work-life balance.