Field Operations Support Technician - Bristol

TL;DR

Field Operations Support Technician (Bristol): Maintaining and servicing smart parcel locker sites across the Bristol area with an accent on consumable replacements, routine checks, minor repairs, and cleanliness standards. Focus on identifying faults, performing adjustments, accurate logging via mobile app, and professional site representation.

Onsite field role based in Bristol area, UK. Full UK driving licence is essential. Willingness to travel extensively within assigned region and occasionally outside with overnight stays.

Company

Global leader in smart locker solutions, managing nearly 18,000 locations worldwide and processing over 75 million packages annually.

What you will do

• Visit 12-15 assigned locker sites daily on scheduled routes and ad hoc requests.
• Replace consumables like thermal printer rolls and perform operational checks.
• Conduct cleanliness audits and minor repairs such as printer components or door alignments (training provided).
• Identify and report faults, damage, or vandalism using ServiceMax mobile app.
• Maintain records of visits, tasks, and stock usage; ensure sites are clean and operational.
• Represent the company professionally with hosts and public.

Requirements

• Full UK driving licence.
• Able to work independently, manage time, and follow schedules.
• Strong attention to detail and pride in high standards.
• Comfortable using smartphones/tablets for logging.
• Physically fit: lift up to 20kg, work outdoors, use ladders.
• Reliable, punctual, self-motivated, proactive problem-solver.
• Previous field-based experience (parcel servicing, vending, courier, facilities).
• Basic DIY/mechanical skills with hand/light power tools.

Culture & Benefits

• Collaborative environment fostering diverse talents.
• Commitment to sustainability and operational excellence.
• Hands-on role with training provided for repairs.
• Focus on forward-thinking last-mile delivery solutions.