Director of Card Fraud (Fintech)

TL;DR

Director of Card Fraud (Fintech): Lead fraud prevention strategies for credit card business (300k accounts, 100-200k new originations yearly) with an accent on origination and first 30 days risks, balancing losses, friction, opex, and customer experience. Focus on chairing cross-functional teams, evaluating performance with Decision Science, and acquiring high-performing data sources.

Location: Remote - U.S.

Company

hirify.global builds AI-native financial technology providing pay-over-time options and no-fee credit cards across 30,000+ merchant locations in auto service, dental, veterinary, and specialty services.

What you will do

• Lead strategies to reduce fraud losses across credit card lifecycle, emphasizing origination and first 30 days.
• Chair cross-functional Card Fraud Business Area with teams from operations, product, engineering, decision science, analytics, risk, compliance, and finance.
• Partner with Decision Science to evaluate performance, develop approaches, and acquire data sources.
• Own overall card fraud performance and financial targets across multiple programs.

Requirements

• Must be eligible to work in the U.S.
• Great executor in fast-moving organizations.
• Player/coach transitioning between tactical execution and strategy, as contributor and team builder.
• Strong relationship builder with influence across organization.
• Highly quantitative, data-driven decision maker.
• Fraud risk management experience in consumer lending; proven ownership of loss targets and digital origination strategies.

Nice to have

• Fintech or credit card experience.
• Success in matrixed organizations with data science/fraud analytics teams.
• Statistical modeling and machine learning principles.
• Knowledge of fraud data solutions (credit bureaus, network scores, digital identity).
• Vendor management and credit card transaction risk modeling.
• Experience with Fiserv Defense Edge platform.

Culture & Benefits

• Mission-driven, empowered, collaborative environment guided by values: Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good.
• Competitive pay, stock options, unlimited PTO.
• Health insurance (Medical, Dental, Vision, Life, EAP, FSA), parental leave, HSA, pet insurance.
• 401K with matching, cell phone stipend.
• Team-based strategic planning and owned deliverables.