Project Coordinator (Healthcare)

TL;DR

Project Coordinator (Healthcare): Support execution of implementation and onboarding activities for federal healthcare customers in Veterans Affairs (VA) system with an accent on coordinating tasks, tracking milestones, and maintaining communication across teams and stakeholders. Focus on managing project documentation, driving action item follow-through, and ensuring accurate reporting across multiple workstreams.

Location: Fully remote

Company

SaaS provider delivering External Provider Scheduling (EPS) program for VA medical networks.

What you will do

• Support Project Managers in executing implementation and onboarding activities
• Track milestones, tasks, deliverables, and timelines across multiple workstreams
• Maintain project documentation, trackers, and reporting tools
• Prepare meeting agendas, presentations, status reports, and notes
• Capture and follow up on action items for timely completion
• Coordinate communication between internal teams, vendors, and customer stakeholders
• Manage customer support tickets and triage for resolution
• Collect status updates from teams and partners
• Assist with data requests, reporting, and vendor coordination
• Contribute to process improvements by documenting lessons learned

Requirements

• 2–4 years of experience in project coordination, operations, or project support roles
• Bachelor’s degree or equivalent professional experience
• Strong organizational skills to manage multiple concurrent priorities
• Excellent written and verbal communication skills
• Experience supporting cross-functional teams in fast-paced environments
• Strong attention to detail and consistent follow-through on tasks
• Experience using project management or CRM tools (e.g., Asana, Jira, Salesforce)
• Ability to manage competing priorities and maintain accuracy under deadlines

Nice to have

• Experience in healthcare, federal, or government environments
• Familiarity with Veterans Affairs (VA) systems or programs
• Experience supporting software or SaaS implementation teams
• Vendor or third-party coordination experience
• Exposure to structured project management methodologies

Culture & Benefits

• Fully remote position
• Fast-paced, deadline-driven environment
• High volume of coordination and communication
• Multiple concurrent projects and priorities
• Requires strong responsiveness and adaptability