Content Management

TL;DR

Content Management (CMS): Assisting the team in publishing and optimizing content for the Alex application with an accent on search quality, presentation, and findability. Focus on manual publishing activities, troubleshooting issues, link remediation, and enhancing tagging using available tools.

Location: Hybrid, must report to Montvale NJ office

Company

hirify.global supports content management for professional applications like Alex used in accounting and auditing.

What you will do

• Publish manual activities in CMS and handle deletions of unused activity documents.
• Troubleshoot manual activity issues, including links, and remediate link problems in Alex content.
• Update Topic Overview Pages and other curated content presentations.
• Improve content presentation and findability through tagging and coordination with teams.
• Resolve publishing production issues like CMS processes, XML display, and server problems.
• Provide customer support to internal and external Alex users and assist with content analysis and migrations.

Requirements

• Bachelor's degree in Computer Science, Digital Content Presentation, or related field, or equivalent experience
• Conscientious, detail-oriented with strong analytical skills for troubleshooting content and tools
• Strong teaming, communication, and organization skills; self-motivated with ability to prioritize
• Excellent knowledge of MS Windows (Word, Excel, Outlook)
• General knowledge of accounting and auditing literature preferred
• Strong customer focus

Culture & Benefits

• Work in a team environment using publishing tools and validation processes.
• Collaborate with Alex Team, Content Owners in US DPP, KGSG, and ISG.
• Support various projects to improve Alex value for professionals.