Salesforce Administrator

TL;DR

Salesforce Administrator (Salesforce): Manage, maintain, and optimize Salesforce platform supporting Sales, Marketing, and Customer Support teams with an accent on system administration, customization, and process optimization. Focus on configuring Flows and custom objects, ensuring data integrity, designing reports and dashboards, providing user support, and integrating with external tools.

Location: Fully remote, but willing and able to attend occasional in-person company events.

Salary: $60,000 - $80,000 yearly

Company

Modern commercial insurance agency with a unique platform helping businesses manage workers' compensation injuries.

What you will do

• Manage Salesforce system including user accounts, roles, profiles, workflows, permissions, and security.
• Configure platform using Process Builder, Flows, custom objects, fields, and page layouts.
• Maintain data integrity via cleansing, de-duplication, and import/export.
• Troubleshoot issues, train users, and create documentation.
• Design and maintain reports and dashboards for business needs.
• Integrate Salesforce with other tools and collaborate on upgrades and enhancements.
• Optimize processes by partnering with stakeholders.

Requirements

• 3+ years hands-on Salesforce Administration experience
• Salesforce Administrator Certification
• Strong knowledge of best practices, security, and automation tools
• Proficient in data management, reports, and dashboards
• Excellent problem-solving, communication, and time management skills

Nice to have

• Additional certifications (Advanced Administrator, Platform App Builder)
• Experience with integrations and APIs
• Familiarity with Sales Cloud, Service Cloud, Marketing Cloud

Culture & Benefits

• Competitive compensation
• Monthly health & wellness credit
• Employer-sponsored health care plan
• Retirement plan with 5% match
• Flexible paid time off
• Training & development support