Walk-in Case Management Services Intern

TL;DR

Walk-in Case Management Services Intern (Humanitarian Services): Assisting the walk-in team in supporting refugees and immigrants with self-sufficiency in the Baltimore area with an accent on navigating public benefits and local resources. Focus on coordinating essential documentation, transportation, and orientation sessions to facilitate successful integration.

Location: Hybrid: Must be based in the Baltimore metropolitan area; requires office attendance at least 3 days per week.

Compensation: Unpaid (per diem reimbursement provided)

Company

The hirify.global is a global humanitarian organization helping people devastated by conflict and disaster restore safety, dignity, and hope.

What you will do

• Assist clients in-person or remotely with activating EBT cards, applying for Social Security, and obtaining Maryland ID cards.
• Coordinate transportation for clients to attend medical and other required appointments.
• Conduct orientation sessions on banking, public transportation, and basic needs within Baltimore.
• Maintain accurate service documentation through case-notes and file maintenance.
• Collaborate with the walk-in casework team to provide need-based services to eligible clients.

Requirements

• Fluency in English required; bilingual ability in predominant local languages is a plus.
• Valid driver’s license and reliable vehicle access for regular travel throughout Baltimore preferred.
• Must be available for the full duration from June 8 to September 11, 2026.
• Interest or prior experience in social work, case management, or working with refugees and immigrants.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and web-based applications.
• Ability to work independently in a fast-paced environment.

Culture & Benefits

• Per diem reimbursement at a rate of $15 per day to offset food and travel costs.
• Mileage reimbursement for approved internship activities.
• Provision of an IRC laptop for the duration of the internship.
• Possibility to arrange university credit.
• Experience working in a global humanitarian environment driven by integrity and equality.

Hiring process

• Online application due by May 24th.
• Interviews conducted between May 4th and May 20th, 2026.
• Final decisions delivered by May 25th, 2026.