Senior Documentation Lead (Cybersecurity)

TL;DR

Senior Documentation Lead (Cybersecurity): Overseeing and optimizing the internal documentation ecosystem for MDR operations with an accent on documentation governance and the integration of AI for content auditing. Focus on building a single source of truth, implementing governance controls, and leveraging LLMs to eliminate information silos.

Location: Remote (Must have legal authorization to work in Canada)

Salary: $71,000 – $118,000

Company

hirify.global is a global leader in advanced cybersecurity solutions, specializing in Managed Detection and Response (MDR) and XDR.

What you will do

• Oversee the creation and maintenance of internal wiki content and information architecture.
• Design and enforce documentation standards, templates, and governance policies.
• Conduct regular audits to eliminate redundant content and maintain a single source of truth.
• Review and edit technical documentation for clarity and alignment with ISO standards.
• Train stakeholders on Confluence usage and documentation best practices.
• Leverage AI agents and LLMs to audit, evaluate, and enhance documentation quality.

Requirements

• Bachelor’s degree in Information Management, Technical Writing, Computer Science, or a related field.
• 3-5 years of experience in documentation management or knowledge base administration.
• Proven experience implementing documentation governance frameworks.
• Strong understanding of information architecture and content management.
• Legal authorization to work in Canada without employer sponsorship.
• Experience with audits and quality reviews for documentation systems.

Nice to have

• Proficiency in Confluence administration (macros, plugins, blueprints).
• Knowledge of ISO 9001, ISO 27001, or ISO 27002 compliance standards.
• Certification in technical writing or information architecture.
• Experience with Markdown, HTML, or other CMS tools.

Culture & Benefits

• Remote-first working model as the primary option.
• Comprehensive benefits package and bonus eligibility.
• Employee-led diversity and inclusion networks.
• Global wellbeing days, webinars, and fitness competitions.
• Sustainability initiatives and annual charity/volunteer days.