Clinical Robot Associate (Robotics)

TL;DR

Clinical Robot Associate (Robotics): Monitoring and safely assisting mobile service robots in hospital environments with an accent on safe operation, data collection, troubleshooting, and customer experience. Focus on solving unexpected real-world situations, communicating with hospital staff, and providing detailed feedback to engineers.

Location: On-site in Rochester, NY (must be local and willing to work on-site)

Salary: $20/hr (part-time, 3 x 8-hour shifts per week, 8am-4pm ET)

Company

Venture-backed robotics company building AI that enables service robots to collaborate with people in dynamic human environments.

What you will do

• Monitor and safely assist mobile service robots in hospital settings
• Collect data, troubleshoot issues, and provide detailed feedback to engineers
• Prioritize customer experience for hospital partners
• Communicate effectively with hospital staff and occasionally the public about robot operations
• Help design and implement processes as the operations team scales

Requirements

• High school graduate or GED
• Local to Rochester, NY and able to work on-site, including nights, weekends, holidays, and varying shifts
• Customer-service oriented with de-escalation skills
• Excellent written and verbal communication
• Organized, self-sufficient, able to multitask and make quick decisions
• Able to lift up to 40 pounds and obtain vendor credentials (immunizations, background check, drug screen)

Nice to have

• Extraverted and great at building rapport
• Healthcare experience and understanding of hospital operations
• Passion for healthcare technology and robotics
• Results-oriented with strong remote collaboration skills

Culture & Benefits

• Mission-driven team focused on advancing robotics in healthcare
• Part of founding operations team with opportunities to shape processes
• Equal opportunity employer valuing diversity