Customer Engineer (AI Infrastructure)

TL;DR

Customer Engineer (AI Infrastructure): Provide technical guidance, lead demonstrations, and develop tailored solutions for edge compute, connectivity, and sovereign AI/ML infrastructure with an accent on modular data centers, networking, and systems integration. Focus on designing scalable rack solutions, translating customer needs into production-ready infrastructure, and collaborating cross-functionally to drive sales outcomes.

Remote in Norway or the Netherlands.

Company

Full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to remote locations worldwide, backed by top investors like Microsoft M12 and Founders Fund.

What you will do

• Provide expert technical guidance to customers and sales on hirify.global’s products, proposing solutions for their challenges.
• Lead technical demonstrations, proof-of-concepts, and workshops tailored to client needs.
• Collaborate cross-functionally on sales support, technical scoping, proposal development, and solution strategy.
• Build relationships with client stakeholders as a trusted advisor through thought leadership.
• Stay ahead of industry trends to identify product opportunities and enable sales teams.

Requirements

• Bachelor's in computer science, engineering, or related; advanced degree preferred.
• 5+ years in pre-sales, sales engineering, or solution architecture for technical products.
• Conceptual understanding of networking (IP, firewalls, SD-WAN, satellite/cellular like Starlink, LTE/5G).
• Familiarity with cloud platforms, virtualization/containerization, and enterprise infrastructure.
• Proficiency in AI/ML infrastructure, connected devices, or data center systems.
• Willingness to travel, including international, as needed.
• Excellent communication, problem-solving, and self-starting in dynamic environments.

Nice to have

• Expertise in modular data centers, Azure Stack Edge, VMware, Docker, Kubernetes.
• AI/Edge AI (TensorFlow, PyTorch), asset management, IoT integration (REST APIs, WebSockets).
• Experience with MEDDPICC/Challenger Sale, MSPs, Telcos, Oil & Gas, Utilities, physical product sales/logistics.

Culture & Benefits

• High-ownership culture: thrive in ambiguity, take initiative, contribute beyond role.
• Fast-paced entrepreneurial environment with growth mindset and team collaboration.
• Impactful work bridging digital divide in remote areas for energy, defense, and more.