Scale Project Manager

TL;DR

Scale Project Manager (Software): Supports project execution by facilitating meetings, managing timelines, handling escalations, and ensuring clear communication with an accent on collaboration across teams and risk mitigation. Focus on tracking progress, maintaining documentation, generating status reports, and adapting to shifting priorities.

Onsite: Clark, PHL (USA)

Company

Industry-leading software company with over 3,000 colleagues across North America, EMEA, and APAC, dedicated to helping technology solution providers manage businesses, automate services, and deliver customer experiences.

What you will do

• Facilitate warm calls, project meetings, and partner handoffs to Partner Success Team, preparing agendas and documenting outcomes.
• Handle escalations by researching, analyzing, and documenting findings.
• Identify and mitigate risks, collaborate on requirements, objectives, and scope with internal teams.
• Manage timelines, create project plans and budgets, monitor progress, milestones, and deviations.
• Generate status reports for partners and stakeholders, follow up on action items, and allocate resources.
• Maintain comprehensive project documentation and provide cross-functional administrative support.

Requirements

• 1+ years of relevant experience; Bachelor’s degree or equivalent business experience.
• Excellent verbal and written communication skills.
• Strong project management, organizational, facilitation, critical thinking, and problem-solving abilities.
• Exceptional time management, prioritization, attention to detail, and ability to work independently in fast-paced environment.
• Familiarity with project tracking tools, dashboards, and reporting processes.
• Collaborative mindset, ability to interpret technical/process documentation.

Culture & Benefits

• Inclusive, positive culture valuing unique contributions, perspectives, and skills.
• Community-driven environment fostering discovery, debate, and recognition of key milestones.
• Equal opportunity employer committed to diverse workforce free from discrimination.
• Reasonable accommodations for disabilities in application, hiring, and employment.