Operations Director (AI)

Operations Director

Company

SilentRoom

Conditions

Full-time Lead 🌎 World 🚀 Management 🏠 Remote Job description

About the product

SilentRoom is an AI-powered writing environment — an "exoskeleton for the author" — an amplifier of cognitive abilities, not a replacement for them. In place of a word processor, we offer an environment with hierarchy and instant access to any file. In place of a single chat, a choice of top-tier models from Claude 4.6 to DeepSeek V3, a library of editable prompts, and the Echo extension, which imports text from any browser page and transcribes YouTube videos of up to 2 hours. Tagline: Write. Think. Verify. In silence.

About the company

• Stack: Next.js 14+, Supabase, Vercel, Tiptap
• Team: 2 Backend + 2 Frontend + Designer + CTO + Founder
• Stage: pre-launch (Atrium bundle) → full MVP in 3–4 months
• Business model: pay-as-you-go via tokens (SilentRoom Coins). Sustainable unit economics.

The role

Operations Director (Ops) closes out everything that isn't code and isn't product. While the CTO builds, the GM steers, and the Founder thinks — Ops makes sure nothing falls apart around them. This is not the classic COO with an MBA and strategy offsites — it's an operational producer: hands, head, oversight, execution.

Areas of responsibility

1. Finance and payments — Stripe (account, verification, products, webhooks, refunds); taxes (VAT, sales tax — configuration in Stripe, coordination with the accountant); expense control (subscriptions, domains, hosting); budgeting (expense tracking before and after the first dollar of revenue). 2. Legal — contracts with freelancers (NDAs, service agreements); GDPR / Privacy Policy / Terms of Service — coordination with the lawyer; user data protection procedures and documentation. 3. Distribution and stores — Chrome Web Store (account, listing copy, screenshots, moderation, updates, rollbacks); Amazon KDP (coordinating the book's publication, listing, deadline control); Product Hunt (launch preparation and coordination). 4. Design — together with the GM, managing the in-house designer (UI/UX, Figma); managing a subcontracted designer; managing outsourced designers (creatives, banners, CWS screenshots, promo); briefing, deadline control, acceptance. 5. Marketing (management, not execution) — hiring and managing an outsourced marketer; Google Ads (budget control, creative approval, reporting); A/B tests; Habr, LinkedIn, company X (publishing and promotion; content written by Founder/CTO); email campaigns; pain-point landing pages. 6. HR and hiring — posting openings (Habr Career, LinkedIn, Djinni); resume screening; scheduling interviews (final decision — CTO or Founder); offers, paperwork, onboarding. 7. Support and QA — support channel setup; beta group coordination; tracking user-reported bugs and handing them off to development; collecting and organizing feedback. 8. External contractors — designer, translator, translation editor, lawyer, accountant / tax advisor, marketer, and any future freelancers. 9. Reporting and metrics — brief report to the Founder 3x/week, full weekly report (one page: expenses, metrics, blockers); dashboard (DAU, installs, conversions, marketing spend); tracking external dependencies (CWS, Amazon, Stripe deadlines). 10. Administrative — renewing domains, hosting, certificates; tracking subscriptions and licenses; document flow.

What the Ops Director does NOT do

• Product decisions (that's the Founder)
• Code, architecture, infrastructure (that's the CTO)
• Product content: prompts, tutorials, interface copy
• Writing articles (may publish and promote them, but should not write them)
• Opening bank accounts, registering legal entities, or carrying financial liability

Reporting line

Reports to: GM. Manages (directly or via contract): in-house and subcontracted designers; outsourced marketer, lawyer, accountant, translator/editor; support; HR function.

Candidate profile

Must have:

• Operational experience at a startup or a small product company (2+ years)
• Confident command of AI tools (ChatGPT, Claude, Gemini, Perplexity) for day-to-day work — writing emails, analyzing documents, research, automating routine tasks
• Fluent English (documents, correspondence with Amazon / Stripe / CWS, support) and fluent Russian
• Ability to work with contractors: set tasks, control deadlines, not re-litigate every detail
• Self-direction: doesn't wait for instructions — sees a problem, solves it
• Attention to detail: Stripe won't configure itself, CWS moderation won't sail through on its own

Nice to have:

• Experience with Stripe, Google Ads, Chrome Web Store, Amazon KDP
• Experience with task trackers (Jira, Linear, Notion)
• Understanding of IT products (not code, but the logic of how SaaS works)
• Experience hiring technical specialists
• Familiarity with GDPR / data privacy
• Experience launching on Product Hunt

Definitely not a fit:

• "Strategists" who draw slides but don't do the hands-on work
• People who need an assistant for their assistant
• People who can't write an email to Stripe support without getting it pre-approved
• Those who don't use AI tools easily and confidently in their everyday work

Terms

• Format: remote (time zone UTC 0/1 — UTC+4/5)
• Contract type: open to options
• Workload: full-time or close to it
• Base: negotiable based on experience, paid strictly by bank transfer (no crypto), in accordance with the labor code and tax rules of the country of residence
• Bonus: quarterly KPI-based (launch metrics, conversions, deadlines)
• Equity: participation in the company's capital (ESOP), amount negotiable
• Start date: as soon as possible

How to apply

No resume needed. No cover letter needed. Seriously. Go to the Telegram bot: Показать контакты. There are 12 questions there — some are voice questions. It's faster and simpler than scheduling a preliminary interview. Pick a quiet spot — the whole thing takes 10–15 minutes. Показать контакты Please mention "I found this job at Remocate!"

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