Data Lead - Customer Excellence & Commercial Data Platforms (Pharma)

TL;DR

Data Lead – Customer Excellence & Commercial Data Platforms (Pharma): Drive and expand capabilities across commercial data platforms, customer master data, and CRM ecosystems in life sciences with an accent on Veeva CRM, Veeva Network, and compliant customer data solutions. Focus on leading global transformation programs, designing scalable data governance frameworks, and aligning commercial needs with technology architecture.

Location: Frankfurt am Main, Germany

Company

Global consulting firm delivering digital transformation in life sciences with a flat structure, diverse international team, and focus on client partnerships.

What you will do

• Lead and develop the Customer Excellence data practice, defining service offerings for commercial data platforms and CRM.
• Deliver customer data and CRM transformation programs for life sciences clients using Veeva CRM, Veeva Network, and similar platforms.
• Design target operating models, data governance frameworks, and master data processes aligned with regulatory compliance.
• Manage and mentor global project teams, coach consultants, and promote best practices.
• Contribute to business development through proposals, solution design, and opportunity identification.

Requirements

• 8–12+ years in data transformation, CRM, or master data management in life sciences.
• Strong experience with Veeva CRM, Veeva Network, or similar commercial platforms.
• Solid knowledge of customer master data (HCP/HCO), commercial ecosystems, and affiliate integrations.
• Experience defining data governance and master data operating models.
• Proven leadership in client engagements and global delivery teams.
• Excellent communication skills in English; experience in regulated pharma/biotech environments.

Nice to have

• Additional languages.

Culture & Benefits

• Flat, collaborative organization with continuous learning, workshops, and annual training budget.
• Competitive salary, referral rewards, and perks tailored to country of residence.
• Global mobility support including visas and international assignments.
• Inclusive culture emphasizing entrepreneurial thinking, knowledge sharing, and cross-functional teamwork.

Hiring process

• CV review (2 weeks), introductory call (15–30 min), technical interview (30 min).
• Optional client interview (30–60 min).
• Timely final feedback.