Outbound Performance & Client Success Lead (Cold Email)

TL;DR

Outbound Performance & Client Success Lead (Cold Email): Managing client results and campaign performance for an outbound agency with an accent on deliverability, retention, and high-volume account management. Focus on optimizing cold email copy, improving inbox placement, and scaling internal delivery processes.

Location: Remote (U.S. Time Zone overlap required)

Company

hirify.global is a fast-growing outbound agency specializing in cold email performance and client growth.

What you will do

• Manage 20–30 active client accounts, serving as the primary point of contact and leading performance calls.
• Monitor and optimize cold email campaign deliverability, inbox health, and reply rates.
• Analyze underperforming campaigns and improve targeting, personalization, and messaging.
• Build and scale internal processes, SLAs, and documentation to streamline delivery.
• Collaborate with the founder to maintain high performance standards and reduce churn.

Requirements

• Experience managing client accounts within a cold email or outbound agency.
• Deep understanding of deliverability, sender reputation, and inbox placement.
• Ability to write and optimize high-converting cold email copy.
• Proficiency with outbound automation tools and data dashboards.
• Availability for U.S. time zone overlap.
• Professional English communication skills.

Nice to have

• Experience managing 20+ accounts simultaneously.
• Background in high-growth startup environments.
• Experience creating internal playbooks and systems.

Culture & Benefits

• Full-time remote work flexibility.
• Opportunity to take full ownership of client results and growth.
• Exposure to fast-paced startup growth and scaling.
• Use of cutting-edge AI tools to improve workflow.

Hiring process

• Initial Screening.
• Founder Interview.
• Final Discussion.