Application Support Engineer

TL;DR

Application Support Engineer (Linux/SQL): Monitoring application incidents and providing technical support to internal users with an accent on system stability and incident resolution. Focus on performing log analysis, executing SQL queries, and troubleshooting Linux and API environments to improve system reliability.

Company

hirify.global is an innovative organization that continuously invests in training its talents.

What you will do

• Monitor application incidents to ensure timely resolution or escalation of production issues.
• Provide technical support to internal users and teams to maintain application availability.
• Perform log analysis and execute SQL queries for troubleshooting.
• Debug and resolve issues within Linux and API environments.
• Collaborate with development and operations teams to enhance system performance and reliability.

Requirements

• Degree in Information Systems or a related field.
• Minimum of 3 years of experience in application support or CRM systems.
• Proficiency with Linux and SQL databases.
• Fluency in English.

Nice to have

• Knowledge of PHP.
• Experience with cloud fundamentals (Azure or AWS).
• Familiarity with APIs, microservices, or mobile technologies.

Culture & Benefits

• Commitment to equal opportunities, valuing competence and potential regardless of background.
• Continuous investment in talent training and professional development.
• Innovative and dynamic work environment.