AI Automation & Architecture Lead (AI)

TL;DR

AI Automation & Architecture Lead (AI): Architecting and deploying autonomous AI agents and multi-agent swarms for eCommerce operations with an accent on secure integration into supply chain, marketing, and customer service workflows. Focus on designing HITL guardrails, prototyping production-ready AI software, and optimizing LLM usage for high-scale retail infrastructure.

Fully remote open to US-based candidates, expected to visit Melbourne HQ a few times a year (flights and accommodation covered), open to relocation to Australia with visa sponsorship.

Company

Australia’s largest pure-play online retailer, publicly listed high-scale eCommerce platform serving millions of customers.

What you will do

• Serve as AI Evangelist, driving adoption and innovation across the organization.
• Work directly with CEO/CTO on high-impact special projects for competitive advantage.
• Rapidly prototype and deploy production-ready AI-assisted software.
• Architect and deploy autonomous agents (OpenClaw, OpenHands, LangGraph) to automate complex workflows in supply chain, marketing, and customer service.
• Design Human-in-the-Loop (HITL) workflows with guardrails and approval gates for high-stakes tasks.
• Securely connect AI agents to e-commerce stack, ERPs, CRM, and internal databases.

Requirements

• US-based for fully remote work with occasional Melbourne visits.
• Strong foundation in computer science, systems architecture, and API integrations.
• Proven experience with latest AI automation tools, multi-agent frameworks, and workflow builders (n8n, Make.com).
• Deep understanding of AI security protocols, containerization (Docker), and permission allowlists.
• Strong commercial awareness of LLM API costs and token optimization.
• Relentless passion for AI and staying ahead of industry trends.

Culture & Benefits

• Direct access to executives, high ownership, autonomy, and minimal bureaucracy.
• Meaningful learning budget, complimentary memberships, health & wellness program.
• Lunch & Learns, hackathons, team events, referral program, career development.
• Empowered to make change, fast-paced independent team focused on impact.
• Hands-on role shaping strategy at HQ if desired.