Client Operations Analyst (Asset Management)

TL;DR

Client Operations Analyst (Asset Management): Managing client account onboarding and operational oversight for institutional clients with an accent on portfolio accounting and risk management. Focus on coordinating complex account events, resolving operational queries, and optimizing process flows for equities, fixed income, and derivatives.

Location: Onsite in Singapore

Company

A leading global investment banking, securities and investment management firm.

What you will do

• Act as the single point of contact for institutional clients regarding operational queries and account onboarding.
• Coordinate client events and issues across various operations teams to ensure seamless account setup prior to trading.
• Monitor and remediate account-level metrics including cash/position reconciliations, NAV, and failing trades.
• Liaise with custodians and prime brokers to establish connectivity and operational flows based on legal documentation.
• Manage client-directed cash flow movements and asset transfers within internal systems.
• Apply process reengineering methodologies to optimize tactical solutions and the overall client experience.

Requirements

• Bachelor's degree.
• Proficiency in Microsoft Office, specifically Word, Excel, and PowerPoint.
• Strong communication, interpersonal, and collaboration skills.
• Must be based in Singapore.

Nice to have

• 1-3 years of experience in Operations, Client Services, Middle Office, or Asset Management.
• Business fluency in Mandarin language.
• Strategic thinking and strong data gathering skills to drive process optimization.
• Risk management focus and ability to work under tight deadlines.

Culture & Benefits

• Best-in-class corporate benefits.
• Commitment to diversity and inclusion in the workplace.
• Extensive professional growth, training, and development opportunities.
• Access to firmwide networks and wellness programs.