Murex Support Analyst (Fintech)

TL;DR

Murex Support Analyst (Fintech): Supporting Murex Front office users and monitoring the production chain with an accent on issue resolution and production stability. Focus on investigating production bugs in collaboration with vendors and ensuring high quality of service for global trading and risk users.

Location: Porto, Portugal

Company

hirify.global is an IT consulting, management and development firm that connects technical talent with clients in banking, insurance, and other major industrial sectors.

What you will do

• Support Murex Front office users (Trading, Risk, Back Office, Regulatory/Compliance) worldwide with efficiency.
• Monitor and optimize the Murex Production chain, including End of Day Reporting and process robustness.
• Analyze, investigate, and resolve production issues in collaboration with the Vendor and Natixis IT Murex teams.
• Communicate production status to clients and facilitate knowledge sharing within the support analyst team.

Requirements

• Capacity to work effectively within a team.
• Strong interest in financial markets and motivation to extend business knowledge.
• Rigor and methodology in investigation phases and strong capacity for analysis.

Nice to have

• Knowledge of financial markets products.
• Initial experience in the financial industry as a business or support analyst.
• Experience in front-office or back-office areas.
• Knowledge of trading, trade reporting, or trade booking systems.

Culture & Benefits

• Continuous learning environment with certification training, e-learning, and meetups.
• Access to expert communities for knowledge and experience sharing.
• Ability to choose your projects.
• Friendly corporate culture with frequent events, lunches, and teambuilding activities.
• Work at a company certified as a "Great Place to Work."