Technical Support Engineer

TL;DR

Technical Support Engineer: Responsible for maintenance, repair, and continuous improvement of hirify.global systems at customer locations with an accent on troubleshooting equipment problems and performing installations, upgrades, retrofits, and preventive maintenance. Focus on analyzing and diagnosing issues via telephone or onsite to ensure system reliability.

Hsinchu, Taiwan

Company

hirify.global is an Equal Opportunity Employer valuing diversity and inclusion in the workforce.

What you will do

• Analyze, diagnose, and troubleshoot equipment problems via telephone or at customer site.
• Perform installation, repair, retrofits, upgrades, and preventive maintenance on equipment at customer sites.

Requirements

• Master Degree or above
• Pro-active attitude
• Strong analytical skills
• Effective communicator in English
• Legally authorized to access controlled technology per US Export Administration Regulations

Culture & Benefits

• Equal Opportunity Employer promoting diversity and inclusion.
• Recruit, hire, train, and promote without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.