Provider Support Coordinator (Healthcare)

TL;DR

Provider Support Coordinator (Healthcare): Execute administrative, data quality, and maintenance workflows to set up and sustain provider accounts and contacts in Salesforce with an accent on data integrity, duplicate resolution, and account hierarchy management. Focus on monitoring automated workflows, conducting outbound outreach to provider offices for verification and opt-ins, and ensuring seamless handoffs to the PAM team.

Onsite position based in Pittsburgh, PA.

Company

Fastest growing healthcare technology company building products like BlinkRx and Quick Save to make prescriptions accessible and affordable.

What you will do

• Create, update, and maintain provider accounts and contacts in Salesforce following standardized processes.
• Clean up records by fixing duplicates, correcting associations, and ensuring proper account hierarchy.
• Validate required fields for downstream workflows and automation.
• Monitor automated workflows, investigate issues, and resolve flags from systems or PAM team.
• Make outbound calls to provider offices for marketing opt-ins, consent confirmation, and detail verification.
• Document interest or follow-ups and hand off to PAM team with accurate notes.
• Flag recurring issues or process gaps to appropriate partners.

Requirements

• 1–3 years of experience in operations, administrative support, data entry, or sales operations.
• Strong attention to detail and data accuracy.
• Experience with CRM platforms (Salesforce preferred).
• Excellent communication skills; comfortable with professional outreach across US time zones.
• Strong organizational and multitasking ability.

Nice to have

• Healthcare operations or provider data experience.
• Familiarity with Salesforce.

Culture & Benefits

• Highly collaborative team of builders and operators inventing new ways in healthcare.
• Impact millions of patients at intersection of healthcare and finances.
• Relentlessly learning, curious, and aggressively collaborative environment.
• Equal opportunity employer valuing diversity.