Director Global FinOps - Billing

TL;DR

Director Global FinOps - Billing: Leading international billing processes within Global Customer Finance Operations handling ~$6B annually across 150+ company codes, varied currencies, and tax structures. Focus on process governance, driving continuous improvements, standardization, and ensuring compliance with SOX and audit requirements.

Location: Moermanskkade 421, Amsterdam, Netherlands (onsite)

Company

One of the world's leading media and entertainment companies creating content across film, television, streaming, theme parks, and consumer products.

What you will do

• Manage and lead O2C operations team and BPO, providing guidance, establishing KPIs, and monitoring service levels.
• Drive process improvements, standardization, and compliance across international billing for multiple NBCU businesses.
• Act as superuser for SAP and other ERPs, supporting technical and process needs.
• Lead medium to high-impact projects for system implementations, client transitions, and optimizations.
• Build relationships with stakeholders, BPO leads, and other finance towers to resolve issues and support goals.
• Mentor and develop teams, fostering NBCU culture and high performance.

Requirements

• Fluent in English and another European language preferred
• Bachelor's degree or equivalent in finance-related area.
• Extensive experience in international billing, licensing, or royalty contracts (entertainment industry preferred).
• Proven people management, project management, and stakeholder influence skills.
• Experience leading off-site teams, problem-solving under tight deadlines.
• CRM/ERP experience, especially SAP; Lean/Six Sigma aptitude preferred.

Culture & Benefits

• Up to 3 years fixed-term contract.
• Champion inclusive culture, community involvement, and talent development.
• Equal employment opportunities without discrimination.
• Support for disabilities and reasonable accommodations available.