Delivery Centre Manager (HR Recruiting)

TL;DR

Delivery Centre Manager (HR Recruiting): Leading and optimizing the Malaysia Delivery Centre to enable scalable, high‑quality recruitment delivery for STEM industries with an accent on performance management, KPI achievement, and regional growth. Focus on coaching delivery leads, optimizing recruitment pipelines, and managing stakeholder relationships across APAC and the Middle East.

Location: Based in Kuala Lumpur, Malaysia

Company

hirify.global is a leading global workforce solutions provider for STEM industries, supporting over 8,000 contractors across 37 countries.

What you will do

• Lead and optimize the Malaysia Delivery Centre's performance to meet business demand in APAC and Middle East.
• Drive a high-performance culture through coaching, performance management, and clear KPI accountability.
• Partner with internal sales and service teams to deliver commercially aligned recruitment solutions.
• Identify and implement continuous improvement opportunities in delivery processes and tools.
• Manage candidate sourcing via Job Boards and LinkedIn and maintain data integrity in Bullhorn.
• Collaborate with other Delivery Centre Leads to share market intelligence and best practices.

Requirements

• 8+ years of experience in sales, recruitment, or service delivery environments.
• Proven track record of managing teams within high-performance delivery or sales settings.
• Ability to influence outcomes in a matrix organization across different regions.
• Strong proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• English: Strong written and verbal communication skills required.
• Location: Must be based in Kuala Lumpur, Malaysia.

Culture & Benefits

• Competitive monthly base salary and performance-based commission/bonuses.
• Global and local career progression opportunities with world-class training.
• Focus on work-life balance and mental health support via First Aiders.
• Employee reward platform for real-time recognition.
• Yearly destination trips for high performers (Highflyers program).
• Dedicated charity days for community engagement.