Java Support Engineer

TL;DR

Java Support Engineer (L2): Provide application support for business critical Java-based applications with an accent on incident management, root cause analysis, and close coordination with L3 and development teams. Focus on ensuring high system availability and performance through troubleshooting, log analysis, and problem resolution.

Company

hirify.global is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.

What you will do

• Handle incident management, root cause analysis, and problem resolution for Java-based applications.
• Coordinate closely with L3 and development teams to maintain high system availability and performance.
• Perform log analysis using tools like Splunk, ELK, or AppDynamics.
• Manage changes and support application servers such as Tomcat, WebLogic, or WebSphere.
• Work with SQL databases including Oracle, MySQL, or PostgreSQL.

Requirements

• Strong experience in Java / J2EE and supporting Spring / Spring Boot applications.
• Hands-on with SQL (Oracle / MySQL / PostgreSQL) and Linux/Unix commands.
• Knowledge of application servers (Tomcat, WebLogic, WebSphere).
• Experience in Incident, Problem, and Change Management.
• Strong analytical and troubleshooting skills; good communication skills with English mandatory.
• Ability to work in rotational shifts.

Nice to have

• Exposure to Microservices architecture.
• Experience with CI/CD tools (Jenkins, Git, Maven).
• Knowledge of REST APIs and troubleshooting integrations.
• ITIL certification.
• Experience working with global stakeholders; Spanish preferred.

Culture & Benefits

• Join a high caliber, energetic, collaborative, and inclusive team.
• Work in a global community with over 300,000 associates worldwide.
• Foster innovation and build your career path in a supportive environment.
• Commitment to doing what's right for people, clients, company, communities, and climate.